Difference between revisions of "Copilot"

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== Copilot in/for Sales==  
 
== Copilot in/for Sales==  
Copilot <i>in Sales refers</i> to the built-in copilot functionality in Dynamics 365 Sales. Copilot for Sales refers to the stand-alone copilot for Dynamics 365 Sales.  
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Copilot <i><b>in</i></b> Sales refers to the built-in copilot functionality in Dynamics 365 Sales. Copilot <i><b>for</i></b> Sales refers to the stand-alone copilot for Dynamics 365 Sales.  
  
 
== Copilot in/for Service ==  
 
== Copilot in/for Service ==  
Copilot <i>in Service refers</i> to the built-in copilot functionality in Dynamics 365 Customer Service. Copilot for Service refers to the stand-alone copilot for Dynamics 365 Service.  
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Copilot <i><b>in Service refers</i></b to the built-in copilot functionality in Dynamics 365 Customer Service. Copilot <i><b>for</i></b Service refers to the stand-alone copilot for Dynamics 365 Service.  
  
 
* [https://cloudblogs.microsoft.com/dynamics365/it/2024/01/04/knowledge-management-best-practices-for-copilot-ingestion/ Knowledge management best practices for Copilot ingestion]
 
* [https://cloudblogs.microsoft.com/dynamics365/it/2024/01/04/knowledge-management-best-practices-for-copilot-ingestion/ Knowledge management best practices for Copilot ingestion]

Revision as of 10:19, 21 March 2024

What is Microsoft Copilot?

Copilot Studio

In November 2023, Microsoft Power Virtual Agents became a part of the Microsoft Copilot Studio. Read the announcement of the PVA blogg.

Copilot in Power Platform

Copilot in/for Sales

Copilot in Sales refers to the built-in copilot functionality in Dynamics 365 Sales. Copilot for Sales refers to the stand-alone copilot for Dynamics 365 Sales.

Copilot in/for Service

Copilot in Service refers</b to the built-in copilot functionality in Dynamics 365 Customer Service. Copilot for</b Service refers to the stand-alone copilot for Dynamics 365 Service.

Microsoft Resources

Microsoft Learn

Copilot in Dynamics 365

Other resources