<b> Customer relationship management (CRM) <b> is the process of managing interactions with existing as well as past and potential customers.
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<b> Customer relationship management (CRM) </b> is the process of managing interactions with existing as well as past and potential customers.
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Read about the history of the CRM software from Microsoft [[Microsoft Dynamics CRM]] and read about how that CRM software has become a number of [[model-driven apps] built on the [[Power Platform]] [[Microsoft Dynamics 365]].
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Read about the history of the CRM software from Microsoft [[Microsoft Dynamics CRM]] and read about how that CRM software has become a number of [[model-driven apps]] built on the [[Power Platform]] [[Microsoft Dynamics 365]].
[https://en.wikipedia.org/wiki/Customer_relationship_management Customer Relationship Management on Wikipedia]
[https://en.wikipedia.org/wiki/Customer_relationship_management Customer Relationship Management on Wikipedia]