Customer Relationship Management
Revision as of 17:55, 26 January 2021 by CarinaMClaesson (talk | contribs)
Customer relationship management (CRM) is the process of managing interactions with existing as well as past and potential customers.
Read about the history of the CRM software from Microsoft Microsoft Dynamics CRM and read about how that CRM software has become a number of model-driven apps built on the Power Platform Microsoft Dynamics 365.