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| | RPA || [[Robotic Process Automation]] || Automate usage of legacy applications. Set it up with [[Power Platform]], part of [[Power Automate]]. | | | RPA || [[Robotic Process Automation]] || Automate usage of legacy applications. Set it up with [[Power Platform]], part of [[Power Automate]]. |
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− | | PPAF || [[Power Platform Adoption Framework]] | + | | PPAF || [[Power Platform Adoption Framework]] || Also abbreviated "PowerPlatformAF". A community-driven framework for adopting, managing, governing, and using Power Platform to develop solutions at scale. |
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| | PSA || Project Service Automation || One part of [[Microsoft Dynamics 365]] | | | PSA || Project Service Automation || One part of [[Microsoft Dynamics 365]] |
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| | URS|| [[Universal Resource Scheduling]] || Scheduling for any entity in Dynamics 365 Sales, Field Service, Customer Service, and Project Service Automation, including custom entities | | | URS|| [[Universal Resource Scheduling]] || Scheduling for any entity in Dynamics 365 Sales, Field Service, Customer Service, and Project Service Automation, including custom entities |
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− | | [[xRM]]|| eXtended Relationship Management or <i>any</i> Relationship Management || Where it has started. 😉 From xRM to CDS to Dataverse. | + | | [[xRM]]|| eXtended Relationship Management or <i>any</i> Relationship Management || Where it all started. 😉 From xRM to CDS to Dataverse. |
| |} | | |} |
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| == About the CRM functionality from Microsoft == | | == About the CRM functionality from Microsoft == |
− | First there were [[Microsoft Dynamics CRM]]. Then came [[Microsoft Dynamics 365]] Customer Engagement (CE). Then came Power Apps and the former Microsoft Dynamics CRM/365 became customer engagement (model-driven) apps, built on Power Platform. These apps are also referred to as first-party model apps. Examples are [[Dynamics 365 Sales]] and [[Dynamics 365 Customer Service]]. The on-premise version still goes under the name Dynamics 365 CE. | + | First there was [[Microsoft Dynamics CRM]]. Then came [[Microsoft Dynamics 365]] Customer Engagement (CE). Then came Power Apps and the former Microsoft Dynamics CRM/365 became customer engagement (model-driven) apps, built on Power Platform. These apps are also referred to as first-party model apps. Examples are [[Dynamics 365 Sales]] and [[Dynamics 365 Customer Service]]. The on-premises version still goes under the name Dynamics 365 CE. |
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| [[Category:Admin]] | | [[Category:Admin]] |
| [[Category:Maker]] | | [[Category:Maker]] |
| [[Category:Developer]] | | [[Category:Developer]] |