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== Concepts within Power Platform ==
 
== Concepts within Power Platform ==
[[Power Apps]]
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* [[Power Apps]]
[[Power Automate]]
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* [[Power Automate]]
[[Power BI]]
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* [[Power BI]]
[[Power Virtual Agents]]
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* [[Power Virtual Agents]]
[[Microsoft Dataverse]]
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* [[Microsoft Dataverse]]
[[AI Builder]]
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* [[AI Builder]]
[[Connectors]]
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* [[Connectors]]
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{{
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== Glossaries from Microsoft ==
PWBoxInfo
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[https://docs.microsoft.com/en-us/power-automate/glossary Power Automate glossary]
| title = Terminology updates within Microsoft Dataverse!
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[https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/model-driven-app-glossary Model-driven apps glossary]  
| text = What we once knew as Entity, Field, Record, Option Set and Two Option are now Table, Column, Row, Choice and Yes/No. [https://docs.microsoft.com/en-us/powerapps/maker/data-platform/data-platform-intro#terminology-updates Terminology updates]
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}}
      
== Acronymes related to Power Platform ==
 
== Acronymes related to Power Platform ==
   
{|
 
{|
 
! Acronym
 
! Acronym
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| CRM || [[Customer Relationship Management]] || The concept of managing customer relationships.
 
| CRM || [[Customer Relationship Management]] || The concept of managing customer relationships.
 
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|-
| CWA || [[Custom Workflow Activity]] || [[Classic workflows]] can be extended by creating a CWA.
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| CWA || Custom Workflow Activity || [[Classic workflows]] can be extended by creating a CWA.
 
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| DIAD || [[Dashboard in a Day]] || Global training concept targeting Business Analysts.
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| DIAD || Dashboard in a Day || Global training concept targeting Business Analysts. See [[In a Day]].
 
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| GA || [[General Availability]] || Release of software which is good enough to be made available outside the originating company.
 
| GA || [[General Availability]] || Release of software which is good enough to be made available outside the originating company.
 
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|-
| MAIAD|| [[Modern Excel Analyst in a Day]] || Global training concept targeting Excel Data Users.
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| MAIAD|| Modern Excel Analyst in a Day || Global training concept targeting Excel Data Users. See [[In a Day]].
 
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|-
 
| PCF || [[Power Apps Component Framework]] || The framework which Microsoft uses for developing components to Power Apps.
 
| PCF || [[Power Apps Component Framework]] || The framework which Microsoft uses for developing components to Power Apps.
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|-
 
|-
 
| RPA || [[Robotic Process Automation]] || Automate usage of legacy applications. Set it up with [[Power Platform]], part of [[Power Automate]].   
 
| RPA || [[Robotic Process Automation]] || Automate usage of legacy applications. Set it up with [[Power Platform]], part of [[Power Automate]].   
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|-
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| PPAF || [[Power Platform Adoption Framework]] ||  Also abbreviated "PowerPlatformAF". A community-driven framework for adopting, managing, governing, and using Power Platform to develop solutions at scale.
 
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|-
 
| PSA || Project Service Automation || One part of [[Microsoft Dynamics 365]]
 
| PSA || Project Service Automation || One part of [[Microsoft Dynamics 365]]
 
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|-
| RPAIAD || [[RPA in a Day]] ||  Global training concept targeting Business and IT users.
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| RPAIAD || RPA in a Day ||  Global training concept targeting Business and IT users.  See [[In a Day]].
 
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|-
 
| ISV || [[Independent Software Vendor]] || An organization specializing in making and selling software.
 
| ISV || [[Independent Software Vendor]] || An organization specializing in making and selling software.
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| URS|| [[Universal Resource Scheduling]] || Scheduling for any entity in Dynamics 365 Sales, Field Service, Customer Service, and Project Service Automation, including custom entities
 
| URS|| [[Universal Resource Scheduling]] || Scheduling for any entity in Dynamics 365 Sales, Field Service, Customer Service, and Project Service Automation, including custom entities
 
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|-
| [[xRM]]|| eXtended Relationship Management or <i>any</i> Relationship Management || Where it as started. 😉 From xRM to CDS to Dataverse.  
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| [[xRM]]|| eXtended Relationship Management or <i>any</i> Relationship Management || Where it all started. 😉 From xRM to CDS to Dataverse.  
 
|}
 
|}
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{{
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PWBoxInfo
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| title = Terminology updates within Microsoft Dataverse!
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| text = What we once knew as Entity, Field, Record, Option Set and Two Option are now Table, Column, Row, Choice and Yes/No. [https://docs.microsoft.com/en-us/powerapps/maker/data-platform/data-platform-intro#terminology-updates Terminology updates]
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}}
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=== Fusion Team personas ===
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[[Fusion Teams]] is a concept often mentioned during Microsoft events. When Business Users and Developers work together in order to create Business Applications a so called Fusion Team is formed. There is a Microsoft Learn learning path about Fusion Teams and in the beginning Thereses a chapter ”Meet the Team”, which introduced the following roles: Full-stack developer, Office Manager, people from the business, different departements e.g. Inventory Management in the example, Lead Technician, IT responsible. 
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== Roles ==
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You often see <i> Citizen Developer</i> vs. <i>Professional Developer</i>. The Citizen Developer is usually someone at an organization who knows the business and who uses low-code tools to create business applications which support business processes, takes away manual work
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and make the business more productive. A Professional Developer typically is someone who writes code using an IDE (integrated development environment) and writes traditional code and extends with code where the low-code takes you no further.
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A <i>Maker</i> is someone who uses the low-code tools and create apps, chat bots, automations etc.
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An <i>Admin</i> typically manages environments, settings and Users etc.
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Have you seen other descriptions of these personas? Let us know!
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Also see [[Release Plan]] for a description from a feature perspective, what personas the features that are to be rolled out targets.
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The [[Power Platform Adoption Framework]] also brings up different roles and personas.
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=== Power Platform Weekly personas ===
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The community driven weekly newsletter [https://www.ppweekly.com PPWeekly] uses personas with related icons in order for their subscribers to more easily find content relevant for them. The following personas are used:
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🤵🏻 Business User
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🦸🏻‍♀️ Maker
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🧭 Decision Maker
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👩‍💻 Developer / Architect
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🚀 Admin / Center of Excellence
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📅 Events & Webinars
    
== About the CRM functionality from Microsoft ==
 
== About the CRM functionality from Microsoft ==
First there were [[Microsoft Dynamics CRM]]. Then came [[Microsoft Dynamics 365]] Customer Engagement (CE). Then came Power Apps and the former Microsoft Dynamics CRM/365 became customer engagement (model-driven) apps, built on Power Platform. These apps are also referred to as first-party model apps. Examples are [[Dynamics 365 Sales]] and [[Dynamics 365 Customer Service]]. The on-premise version still goes under the name Dynamics 365 CE.
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First there was [[Microsoft Dynamics CRM]]. Then came [[Microsoft Dynamics 365]] Customer Engagement (CE). Then came Power Apps and the former Microsoft Dynamics CRM/365 became customer engagement (model-driven) apps, built on Power Platform. These apps are also referred to as first-party model apps. Examples are [[Dynamics 365 Sales]] and [[Dynamics 365 Customer Service]]. The on-premises version still goes under the name Dynamics 365 CE.
    
[[Category:Admin]]
 
[[Category:Admin]]
 
[[Category:Maker]]
 
[[Category:Maker]]
 
[[Category:Developer]]
 
[[Category:Developer]]

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