Line 6: |
Line 6: |
| Microsoft made an acquisition in 2001, iCommunicate, a CRM company with 10 employees. In 2003 Microsoft CRM 1.0 was released. | | Microsoft made an acquisition in 2001, iCommunicate, a CRM company with 10 employees. In 2003 Microsoft CRM 1.0 was released. |
| | | |
− | == Versions == | + | === Versions === |
| * Microsoft 1.0, the official product name was Microsoft Business Solutions Customer Relationship Management 1.0 <ref>[https://cloudblogs.microsoft.com/dynamics365/no-audience/2006/08/28/crm-code-names-a-brief-history/ CRM Code Names – A Brief History]</ref> released in January 2003 | | * Microsoft 1.0, the official product name was Microsoft Business Solutions Customer Relationship Management 1.0 <ref>[https://cloudblogs.microsoft.com/dynamics365/no-audience/2006/08/28/crm-code-names-a-brief-history/ CRM Code Names – A Brief History]</ref> released in January 2003 |
| * Microsoft 1.2, codename Danube Phase I, released in December 2003 | | * Microsoft 1.2, codename Danube Phase I, released in December 2003 |
Line 19: |
Line 19: |
| The online version has evolved into a number of apps built on the Power Platform, e.g. Dynamics Sales, Dynamics Customer Service etc. | | The online version has evolved into a number of apps built on the Power Platform, e.g. Dynamics Sales, Dynamics Customer Service etc. |
| | | |
− | == External Links == | + | == Community Resources == |
| + | * [https://jukkaniiranen.com/2013/09/history-of-microsoft-crm/ History of Microsoft’s CRM software] by Jukka Niiranen |
| + | * [https://itaintboring.com/downloads/training/MigrationtotheCloud.pdf Migration to the cloud] by Alex Shlega |
| | | |
− | * [https://en.wikipedia.org/wiki/Microsoft_Dynamics_CRM Microsoft Dynamics CRM] on Wikipedia | + | == Other Resources == |
− | * [https://itaintboring.com/downloads/training/MigrationtotheCloud.pdf Migration to the cloud] by Alex Shlega
| + | * [https://en.wikipedia.org/wiki/Microsoft_Dynamics_CRM Microsoft Dynamics CRM] on Wikipesja |
| | | |
| == References == | | == References == |
| <references /> | | <references /> |