Changes

no edit summary
Line 1: Line 1: −
<b> Customer relationship management (CRM) <b> is the process of managing interactions with existing as well as past and potential customers.
+
<b> Customer relationship management (CRM) </b> is the process of managing interactions with existing as well as past and potential customers.
    
Read about the history of the CRM software from Microsoft [[Microsoft Dynamics CRM]] and read about how that CRM software has become a number of [[model-driven apps] built on the [[Power Platform]] [[Microsoft Dynamics 365]].  
 
Read about the history of the CRM software from Microsoft [[Microsoft Dynamics CRM]] and read about how that CRM software has become a number of [[model-driven apps] built on the [[Power Platform]] [[Microsoft Dynamics 365]].  
    
[https://en.wikipedia.org/wiki/Customer_relationship_management Customer Relationship Management on Wikipedia]
 
[https://en.wikipedia.org/wiki/Customer_relationship_management Customer Relationship Management on Wikipedia]