* [[XRM]] - eXtended Relationship Management or <i>any</i> Relationship Management
* [[XRM]] - eXtended Relationship Management or <i>any</i> Relationship Management
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== Terminology ==
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Power Automate - Originally released as Microsoft Flow.
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Cloud flows - A Power Automate flow type. Traditional flow, what we created with Microsoft Flow.
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Business process flows - A Power Automate flow type.
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Desktop flows - A Power Automate flow type.
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Power Apps - Originally released as PowerApps.
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Dataverse - Originates in xRM, was previously called Common Data Service (CDS).
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Terminology changes within Dataverse. What we once knew as Entity, Field, Record, Option Set and Two Option are now Table, Column, Row, Choice and Yes/No. Terminology updates
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== About the CRM functionality from Microsoft ==
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First there were CRM, Microsoft Dynamics CRM. Then came Microsoft Dynamics 365 Customer Engagement (CE). Then came Power Apps and the former Microsoft Dynamics CRM/365 became customer engagement (model-driven) apps, built on Power Platform. These apps are also referred to as first-party model apps. Examples are Dynamics 365 Sales and Dynamics 365 Customer Service. The on-premise version still goes under the name Dynamics 365 CE.