Changes

Microsoft made an acquisition in 2001, iCommunicate, a CRM company with 10 employees. In 2003 Microsoft CRM 1.0 was released.  

Microsoft made an acquisition in 2001, iCommunicate, a CRM company with 10 employees. In 2003 Microsoft CRM 1.0 was released.  

== Versions ==

=== Versions ===

* Microsoft 1.0, the official product name was Microsoft Business Solutions Customer Relationship Management 1.0 <ref>[https://cloudblogs.microsoft.com/dynamics365/no-audience/2006/08/28/crm-code-names-a-brief-history/ CRM Code Names – A Brief History]</ref> released in January 2003

* Microsoft 1.0, the official product name was Microsoft Business Solutions Customer Relationship Management 1.0 <ref>[https://cloudblogs.microsoft.com/dynamics365/no-audience/2006/08/28/crm-code-names-a-brief-history/ CRM Code Names – A Brief History]</ref> released in January 2003

* Microsoft 1.2, codename Danube Phase I, released in December 2003  

* Microsoft 1.2, codename Danube Phase I, released in December 2003  

The online version has evolved into a number of apps built on the Power Platform, e.g. Dynamics Sales, Dynamics Customer Service etc.

The online version has evolved into a number of apps built on the Power Platform, e.g. Dynamics Sales, Dynamics Customer Service etc.

== External Links ==

== Community Resources  ==

* [https://en.wikipedia.org/wiki/Microsoft_Dynamics_CRM Microsoft Dynamics CRM] on Wikipedia

* [https://en.wikipedia.org/wiki/Microsoft_Dynamics_CRM Microsoft Dynamics CRM] on Wikipesja

== References ==   

== References ==   

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