XRM still consists as a concept. Microsoft Dynamics CRM transformed into Microsoft Dynamics 365 Customer Engagement and then into the Power Platform as Model-Driven Apps built on the Power Platform and its data stored in the CDS. | XRM still consists as a concept. Microsoft Dynamics CRM transformed into Microsoft Dynamics 365 Customer Engagement and then into the Power Platform as Model-Driven Apps built on the Power Platform and its data stored in the CDS. |