Difference between revisions of "Microsoft Dynamics 365"
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| − | Microsoft Dynamics 365 is a product family from Microsoft. It consists of software which supports Customer Relationship Management processes (former [[Microsoft Dynamics CRM]]) as well as other processes. | + | {{Infobox main features |
| + | |title = Dynamics 365 | ||
| + | |image = Dynamics365_scalable.svg | ||
| + | |usecases = A suit of Business Applications from Microsoft | ||
| + | |publicpreview = | ||
| + | |generalavailability = | ||
| + | |officialblog = [https://cloudblogs.microsoft.com/dynamics365/ Dynamics 365 Blog] | ||
| + | |ytchannel = [https://www.youtube.com/channel/UCJGCg4rB3QSs8y_1FquelBQ Microsoft Dynamics 365] | ||
| + | |twitter = [https://twitter.com/MSFTDynamics365 @MSFTDynamics365] | ||
| + | |msdocs = [https://docs.microsoft.com/en-us/dynamics365/?WT.mc_id=DX-MVP-5003780 Dynamics 365 Startpage] | ||
| + | |mslearn = [https://docs.microsoft.com/en-us/learn/dynamics365/ Dynamics 365 in MS Learn] | ||
| + | |forum = [https://community.dynamics.com/ Dynamics 365 Community] | ||
| + | |ideas = [https://experience.dynamics.com/ideas/ Dynamics 365 ideas] | ||
| + | }} | ||
| + | |||
| + | Microsoft Dynamics 365 is a product family from Microsoft. It consists of software which supports Customer Relationship Management processes (former [[Microsoft Dynamics CRM]]) as well as other processes. The former CRM functionality can now be found in a number of [[model-driven apps]], sometimes still referred to as "Customer Engagement (CE) apps". | ||
== Customer Engagement apps == | == Customer Engagement apps == | ||
| − | + | According to [https://docs.microsoft.com/en-us/dynamics365/admin/admin-guide this page] in Microsoft Docs Microsoft is not calling the former CRM functionality CE apps anymore. Anyway, below are the apps which were referred to as CE apps. | |
* [[Dynamics 365 Sales]] | * [[Dynamics 365 Sales]] | ||
* [[Dynamics 365 Customer Service]] | * [[Dynamics 365 Customer Service]] | ||
| + | * [[Dynamics 365 Marketing]] | ||
* [[Dynamics 365 Field Service]] | * [[Dynamics 365 Field Service]] | ||
| − | * [[Dynamics 365 | + | * [[Dynamics 365 Project Service Automation]] |
| + | |||
| + | == Other Dynamics apps == | ||
| + | * [[Dynamics 365 Customer Voice]] | ||
| + | * [[Dynamics 365 Human Resources]] | ||
| − | |||
| − | |||
| − | |||
== Microsoft Resources == | == Microsoft Resources == | ||
* [https://docs.microsoft.com/dynamics365/ Dynamics 365 in MS Docs] | * [https://docs.microsoft.com/dynamics365/ Dynamics 365 in MS Docs] | ||
| + | |||
| + | == Community Resources == | ||
| + | * [https://www.linkedin.com/smart-links/AQGwPSdxmQpYFA/d6b1ab12-4262-44ac-80eb-6f72cbb70263 MICROSOFT DYNAMICS Ecosystem Map February 2022] by Andries Klumpenaar | ||
| + | * [https://www.linkedin.com/ambry/?x-li-ambry-ep=AQLLr7UtqlS0vQAAAX-rQsOJisPiOlOvyThX89fszrsSdlbYl5MoEuM002Fb7zIoZle1uQTYIwbArsE7rCVpqoeljdFgkUgZBhbrVZeFl5kFCRrPoeDOI2nJZVJVeYit0p_7em6eeYcGFqdffKjWPQ2n-b3v-zdp91Xm2XV7YZ5aUOBgvGLccjaBof5rS6G0XbFsspBOf5FKnqdPYzPZccI4-YfivYDtkrVAVKlXnxa_Il8YM4Cf-K9yZ7VH5xGDSaRyq-0ZG0pF6FsC3-jRa0L7K9DSPE7bOiZOl0FS9NmwLcnVelh7Yjv4vj1jXZrMB-04ZuNSExORUHWujz_gt4_1txz5j8ywPxhVjr3dGCaHG1otfq4hwfU3UklN7t9oj7PS6tIzxgERF_rS84vb3TYkZ8DAWWmp73DygAkI9c0fY4FbHx4FSZXdnduGA7_n6GU6XaezxqfOMFG3xqtLcfZDzIDH-RkTV3aceqtdcwbF5IrJMRQczDHSpNfYMA Download one slide version of MICROSOFT DYNAMICS Ecosystem Map February 2022] by Andries Klumpenaar | ||
Latest revision as of 09:49, 3 November 2022
Dynamics 365
| Use Cases | A suit of Business Applications from Microsoft |
|---|---|
| Public preview | |
| General availability | |
| Official blog | Dynamics 365 Blog |
| YouTube channel | Microsoft Dynamics 365 |
| @MSFTDynamics365 | |
| MS Docs | Dynamics 365 Startpage |
| MS Learn | Dynamics 365 in MS Learn |
| Forum | Dynamics 365 Community |
| Ideas | Dynamics 365 ideas |
Microsoft Dynamics 365 is a product family from Microsoft. It consists of software which supports Customer Relationship Management processes (former Microsoft Dynamics CRM) as well as other processes. The former CRM functionality can now be found in a number of model-driven apps, sometimes still referred to as "Customer Engagement (CE) apps".
Customer Engagement apps
According to this page in Microsoft Docs Microsoft is not calling the former CRM functionality CE apps anymore. Anyway, below are the apps which were referred to as CE apps.
- Dynamics 365 Sales
- Dynamics 365 Customer Service
- Dynamics 365 Marketing
- Dynamics 365 Field Service
- Dynamics 365 Project Service Automation
Other Dynamics apps
Microsoft Resources
Community Resources
- MICROSOFT DYNAMICS Ecosystem Map February 2022 by Andries Klumpenaar
- Download one slide version of MICROSOFT DYNAMICS Ecosystem Map February 2022 by Andries Klumpenaar