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Microsoft Dynamics CRM is software from Microsoft supporting Customer Relationship Management processes out-of-the-box. Existing version for On-Premises is called Microsoft Dynamics 365 for Customer Engagement and the online version has evolved into a number of apps built on the Power Platform.
Microsoft Dynamics CRM is software from Microsoft supporting Customer Relationship Management processes out-of-the-box. Existing version for On-Premises is called Microsoft Dynamics 365 for Customer Engagement and the online version has evolved into a number of apps built on the Power Platform.
Already in the early versions Microsoft Dynamics CRM could be extended to support any relationship and [[xRM]] became a concept among the people implementing solutions build on this platform. Over the years there have been several versions of this software. It started as On-Premise software, an online version was introduced and the On-Premise version and online version continued to evolve separately.
Already in the early versions Microsoft Dynamics CRM could be extended to support any relationship and [[xRM]] became a concept among the people implementing solutions build on this platform. Over the years there have been several versions of this software. It started as On-Premise software, in January 17, 2011 an online version was introduced <ref>[https://www.zdnet.com/article/microsoft-makes-crm-online-2011-available-worldwide/ Article by Mary Jo Foley describing that Microsoft is launching Microsoft Dynamics online on January 17, 2011</ref> and the On-Premise version and online version continued to evolve separately.
== History ==
== History ==
* [https://en.wikipedia.org/wiki/Microsoft_Dynamics_CRM Microsoft Dynamics CRM] on Wikipedia
* [https://en.wikipedia.org/wiki/Microsoft_Dynamics_CRM Microsoft Dynamics CRM] on Wikipedia
* [https://itaintboring.com/downloads/training/MigrationtotheCloud.pdf Migration to the cloud] by Alex Shlega
* [https://itaintboring.com/downloads/training/MigrationtotheCloud.pdf Migration to the cloud] by Alex Shlega
== References ==
<references />