Glossary

Acronym	Description
AIAD	App in a Day
AID	Analytics in a Day
ALM	Application Lifecycle Management
CDM	Common Data Model
CDS	Common Data Service
CoE	Center of Excellence

• CRM - Customer Relationship Management
• DIAD - Dashboard in a Day
• GA - General Availability
• MAIAD - Modern Excel Analyst in a Day
• PCF - Power Apps Component Framework
• PVA - Power Virtual Agents
• RPA - Robotic Process Automation
• RPAIAD - RPA in a Day
• PRIAD - Paginated Reports in a Day
• ISV - Independent Software Vendor
• URS - Universal Resource Scheduling
• xRM - eXtended Relationship Management or any Relationship Management

Terminology

• Power Automate - Originally released as Microsoft Flow.
• Cloud flows - A Power Automate flow type. Traditional flow, what we created with Microsoft Flow.
• Business process flows - A Power Automate flow type.
• Desktop flows - A Power Automate flow type.
• Power Apps - Originally released as PowerApps.
• Dataverse - Originates in xRM, was previously called Common Data Service (CDS).

Note! Terminology changes within Dataverse. What we once knew as Entity, Field, Record, Option Set and Two Option are now Table, Column, Row, Choice and Yes/No. Terminology updates

About the CRM functionality from Microsoft

First there were CRM, Microsoft Dynamics CRM. Then came Microsoft Dynamics 365 Customer Engagement (CE). Then came Power Apps and the former Microsoft Dynamics CRM/365 became customer engagement (model-driven) apps, built on Power Platform. These apps are also referred to as first-party model apps. Examples are Dynamics 365 Sales and Dynamics 365 Customer Service. The on-premise version still goes under the name Dynamics 365 CE.